Student support specialist
The first to answer a parent, and the last to leave a problem unsolved.
Answering parents, arranging schedules, and following up students who stop showing up.
The role asks for patience and order more than for technical experience.
What you will do
- Answer parents on WhatsApp and by phone
- Arrange session schedules and resolve clashes
- Follow up students who miss sessions
- Escalate what needs a decision to academic supervision
What we are looking for
- At least a year in customer service
- Strong communication
- Comfortable with a computer
Nice to have
- English
- Experience in education
What we offer
- Social and medical insurance
- Two remote days a week
- A calm place to work